Enjoy free & easy returns

Returns at our Store
Bring the item and receipt to our shop. Any staff member will be happy to address your concerns and help you make an exchange or reimburse your order.
*Only NON-Personalized items are eligible for returns.

Returns by mail
Please email “sales@southerncharmembroidery.com” first so arrangements can be made if you have item(s) that need to be returned via shipping.
*Only NON-Personalized items are eligible for returns.